Privacy policy.
Privacy Policy
Last Updated: September 2023
Welcome to Steph Thrasy Pilates ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.
Information We Collect
Personal Information: When you use our website or sign up for our services, we may collect personal information such as your name, email address, phone number, and billing information.
Usage Information: We may collect non-personal data about your interaction with our website, including IP addresses, browser type, and pages viewed.
How We Use Your Information
We use the information we collect for the following purposes:
To provide our Pilates classes and services to you.
To communicate with you regarding class schedules, updates, and promotions.
To process payments and manage your account.
To improve our website and services.
To comply with legal obligations.
Data Security
We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorised access, disclosure, or alteration.
Disclosure of Your Information
We may share your information with:
Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
Your Rights
You have the right to:
Access and Correct Your Information: You can access, update, or correct your personal information by contacting us.
Data Portability: You can request a copy of your data in a machine-readable format.
Withdraw Consent: You can withdraw your consent for certain data processing activities.
Delete Your Information: You can request the deletion of your personal data, subject to legal requirements.
Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at info@stephthrasypilates.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website.
By using our website and services, you agree to the terms of this Privacy Policy.
Steph Thrasy Pilates
Terms and Conditions
By using Steph Thrasy Pilates services, you agree to the following terms:
Cancellation Policy: A minimum of 24 hours' notice is required to cancel or reschedule sessions. Cancellations within 24 hours will be charged at full rate.
Fees: Session fees are as advertised and must be paid before or at the time of the session. Payments for a single class or a package are non-refundable.
Session packages must be used within 6 months of purchase.
Health Questionnaire: You must complete a health questionnaire before your session.
Health Updates: You are obliged to notify me of any changes in your health, including injuries that might affect your safety during workouts.
Safe Workout Space: Ensure your home workout space is safe and provide a clear camera view of your mat.
Technical Setup: Set up your technology, ensuring audio and camera functionality before class.
Late Arrival: If you arrive more than 5 minutes late, you will not be able to join the class and will lose your credit (extenuating circumstances will be considered at my discretion).
Data Collection: Your use of my services is also governed by my Privacy Policy, outlining data collection, use, and safeguarding practices.
Assumption of Risk: Pilates involves physical activity. By participating, you acknowledge and assume associated risks.
Limitation of Liability: Steph Thrasy Pilates is not liable for injuries or damages, except as required by law.
Other Information: Follow any additional instructions provided by Steph Thrasy Pilates to ensure a safe and effective session.
Thank you for your cooperation. Enjoy your Pilates journey with me!